FAQs

FAQs

What breeds of puppies do you offer?

At The Puppy Yard, we specialize in three wonderful breeds:

  • French Bulldogs: Affectionate, charming, and full of personality.
  • Golden Retrievers: Friendly, intelligent, and loving companions.
  • Labrador Retrievers: Playful, outgoing, and loyal family dogs.

We encourage you to explore our available puppies to discover your perfect companion.

How can I purchase a puppy from The Puppy Yard?

Finding your new best friend is easy!

Browse our available puppies on our website, choose the puppy you're interested in, and contact us to confirm availability. Our team will guide you through the purchasing process, answer your questions, and explain the next steps for welcoming your puppy home.

Do you deliver puppies to my home?

Yes! We offer home delivery for our puppies.

We understand how exciting it is to welcome a new puppy, and we want the experience to be as convenient and comfortable as possible.

Once your purchase is confirmed, we'll discuss delivery arrangements, including your location, the expected delivery timeframe, and any applicable transportation fees.

Our priority is to arrange delivery with your puppy's safety and well-being in mind.

How long does puppy delivery take?

Delivery times depend on your location, transportation arrangements, and the puppy's readiness to travel.

Once we have your delivery details, we'll discuss the expected timeframe and keep you informed about the arrangements.

Please contact us before placing your order if you need your puppy by a particular date.

How much does home delivery cost?

Delivery fees may vary depending on your location and the transportation arrangements required.

We'll communicate any applicable delivery charges before finalizing your purchase so you know what to expect.

Contact our team for a delivery estimate.

Can I reserve a puppy before purchasing?

Reservation options may be available for selected puppies.

If you're interested in reserving a puppy, contact us to confirm availability and discuss any required deposit, reservation terms, and payment arrangements.

Please review the applicable reservation and cancellation terms before submitting a deposit.

What happens if my puppy becomes sick after delivery?

Your puppy's health should always come first.

If your puppy shows signs of illness, contact a veterinarian promptly. For severe breathing difficulties, collapse, or other emergencies, seek emergency veterinary care immediately.

Please also contact The Puppy Yard if you believe the issue may be covered by our Health Guarantee.

We may request veterinary records or other relevant documentation to review your concern under the applicable policy.

Are your puppies healthy?

We prioritize puppy well-being and responsible breeding practices.

We can provide available health records and information about veterinary care, vaccinations, and deworming, as applicable to the individual puppy.

We encourage every new puppy parent to arrange a veterinary examination shortly after their puppy arrives and to discuss any health questions with a licensed veterinarian.

For specific information about a puppy's health, please contact us before completing your purchase.

Do your puppies come with a health guarantee?

Our health guarantee explains the applicable terms and conditions concerning covered health issues.

Coverage, time limits, documentation requirements, and available remedies depend on the written guarantee provided for the puppy and applicable law.

We encourage you to review our Health Guarantee before purchasing a puppy.

[Read Our Health Guarantee]

What should I prepare before my puppy arrives?

Preparing your home in advance helps your new companion settle in comfortably.

We recommend having the following essentials ready:

  • A comfortable puppy bed.
  • Food and water bowls.
  • Age-appropriate puppy food.
  • A collar or harness and leash.
  • Puppy-safe toys.
  • A safe, designated sleeping area.
  • Cleaning supplies for puppy accidents.

You should also arrange a veterinary appointment and prepare a consistent feeding, training, and sleeping routine.

What food should I give my new puppy?

Your puppy's nutritional needs depend on its age, breed, size, and individual health requirements.

We recommend asking about the food your puppy has been eating before coming home. Maintaining a familiar diet initially may help make the transition easier.

If you decide to change your puppy's food, consult your veterinarian about making the transition gradually.

Can I choose a specific puppy from your website?

Yes, you can browse our available puppies and inquire about the one you'd love to welcome into your family.

Each puppy may have different characteristics, including personality, appearance, age, and breed.

Contact us to confirm availability and learn more about the puppy you're interested in before completing your purchase.

How do I know which breed is right for me?

Choosing the right breed depends on your lifestyle, living environment, activity level, and expectations.

Here's a quick guide:

French Bulldogs: Often suited to families looking for a smaller companion, provided they can accommodate the breed's particular breathing and temperature-regulation needs.

Golden Retrievers: Often a good match for families who enjoy outdoor activities and can provide regular exercise, training, and companionship.

Labrador Retrievers: Often suited to active households that can offer exercise, enrichment, and consistent training.

Every puppy is an individual, so we encourage you to consider each breed's needs carefully before making your decision.

What payment methods do you accept?

Available payment methods and payment arrangements will be explained during the purchasing process.

Please contact our team to confirm the accepted payment options, deposit requirements, and any applicable payment terms before making a payment.